# Terms of Service

Effective: 2026-09-08

These Terms of Service ("Terms") govern your use of the Queen platform ("Service"), operated by Maor Anav, a sole proprietor registered in Israel ("Company", "we", "us", "our"). By creating an account or using the Service, you agree to these Terms.

> Plain-English summary: You're getting a tool to manage your music business. Use it for legal purposes. We try our best to keep it running and secure, but it's provided as-is — if it breaks or loses data, our maximum liability to you is what you paid us in the last 12 months. Israeli law and Tel Aviv courts apply.

## 1. Account & Eligibility

1.1 You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.

1.2 You must provide accurate, current information when registering and keep it up to date.

1.3 You are responsible for all activity that occurs under your account. Keep your password confidential.

1.4 We may suspend or terminate accounts that violate these Terms or applicable law.

## 2. The Service

2.1 Queen provides a software-as-a-service platform for managing music industry workflows — gigs, releases, finances, contracts, and related activities.

2.2 We may add, modify, or remove features at any time. We will provide reasonable notice for material changes.

2.3 The Service is provided "AS IS" and "AS AVAILABLE" without warranty of any kind.

## 3. User Content

3.1 You retain ownership of all data and content you submit to the Service ("Your Content").

3.2 You grant us a worldwide, non-exclusive license to host, store, process, transmit, display, and back up Your Content solely to operate the Service for you.

3.3 You represent that you have the rights to all Your Content and that it does not infringe any third party rights.

3.4 You are solely responsible for the accuracy and legality of Your Content.

## 4. Acceptable Use

4.1 You must comply with our Acceptable Use Policy (see /legal/acceptable-use).

4.2 You may not reverse engineer, decompile, or attempt to extract source code, except as permitted by law.

4.3 You may not use the Service to violate laws, infringe rights, distribute malware, or send unsolicited communications.

## 5. Subscription & Payment

5.1 Some features require a paid subscription. The price is shown before you pay. We may change prices with at least 30 days notice; a change never applies to a period you have already paid for.

5.2 Payments are processed by Paddle.com (Paddle Payments Ltd / Paddle.com Market Ltd), our merchant of record. Paddle is the seller of record for your purchase, charges your payment method, collects applicable taxes and issues the invoice. You authorize recurring charges for the plan and billing interval you selected until you cancel.

5.3 14-day money-back guarantee. If you are not happy with a paid plan, tell us within 14 days of your first payment and we refund it in full, no questions asked. This is in addition to — and never less than — any right of withdrawal you have under consumer law (for example the 14-day right of withdrawal in the EU and UK).

5.4 Renewals. After the first 14 days, subscription fees for a period already started are not refundable, except where the law requires it. For annual plans cancelled after the 14 days we refund the unused full months, less any fees charged by the payment provider.

5.5 Cancellation. You may cancel at any time from Settings → Billing or through the Paddle customer portal. There is no cancellation fee. Cancellation stops future charges; access continues until the end of the period you paid for, and nothing you entered is deleted when you move to the free plan.

5.6 Free trial. New accounts get 14 days of the Pro plan free, without a payment method. When the 14 days end the account moves to the free plan automatically; you are never charged unless you subscribe yourself. One trial per person.

5.7 Founding and promotional prices. A price marked as a founding-member or launch price is locked at that amount for as long as the subscription that carries it stays active without interruption. If the subscription is cancelled or lapses, the then-current price applies to any new subscription. Promotional prices are not exchangeable for cash and may be limited in number.

5.8 Referral rewards. Referral rewards are given as free time on a plan, never as cash, only once per referred person, and only when the referred person is a genuine new user. We may withhold a reward that was obtained through self-referral, duplicate accounts or abuse.

## 6. Tax & Invoicing

6.1 Prices are shown in US dollars. VAT, GST, sales tax or similar taxes are added at checkout where the law requires, based on your location.

6.2 Invoices and receipts for subscription payments are issued by Paddle, our merchant of record, and are available from the Paddle customer portal and by email after every payment.

## 7. Disclaimer of Warranties

7.1 THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

7.2 We do not warrant uninterrupted, error-free, or completely secure operation.

7.3 The Service is not professional advice. Queen does not provide legal, tax, accounting, financial, or medical advice. Any AI-generated suggestions are informational only and must be reviewed by a qualified professional before being relied upon.

7.4 Contracts and templates. Queen is not a law firm and is not your lawyer. The contract wordings the Service offers are general wordings for the music industry, intended as a starting point, and are not drafted or adapted for your case, your counterparties, or your deal. Offering a wording is not a recommendation to use it, and the order in which wordings are shown — or a wording being pre-selected — reflects your use of the Service, not your legal position.

7.5 Contract review. The contract-reading tool explains what a document says and how its terms compare with common industry practice. It does not determine whether a document or clause is valid, lawful or enforceable, does not advise whether to sign, and does not predict the outcome of any proceeding or dispute.

7.6 Your decision. Responsibility for the content of any document created, edited, signed or sent through the Service, and for the decision to sign it, rests solely with the parties to that document. You acknowledge that you should consult a qualified lawyer before relying on a wording or signing a document.

## 8. Limitation of Liability

8.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

8.2 IN NO EVENT WILL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA.

8.3 Some jurisdictions don't allow these limitations — they apply to the maximum extent permitted in your jurisdiction.

## 9. Indemnification

9.1 You agree to indemnify, defend, and hold harmless Maor Anav, its directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of any law, or your infringement of any third party's rights.

## 10. Third-Party Services

10.1 The Service integrates with third-party services (Spotify, Supabase, Vercel, Stripe, Sentry, Google, Songstats, etc.). Your use of those services is governed by their respective terms.

10.2 We are not responsible for the availability, accuracy, content, or practices of any third-party service.

## 11. Force Majeure

11.1 Neither party is liable for delays or failures caused by circumstances beyond reasonable control — including but not limited to internet outages, third-party API failures, natural disasters, war, terrorism, government action, labor disputes, or pandemics.

## 12. Termination

12.1 Either party may terminate this agreement at any time. We may suspend or terminate accounts that materially breach these Terms.

12.2 Upon termination, your access to the Service ends. You may export your data for 30 days afterward; after that, we may delete it per our retention policy.

## 13. Governing Law & Disputes

13.1 These Terms are governed by the laws of State of Israel, without regard to conflict of laws principles.

13.2 Any dispute will be resolved exclusively in the State of Israel, Tel Aviv district courts.

13.3 You waive any objection to such jurisdiction or venue.

## 14. Changes to Terms

14.1 We may update these Terms. Material changes will be announced via email or in-app notice at least 30 days before taking effect.

14.2 Continued use after the effective date constitutes acceptance.

## 15. Miscellaneous

15.1 Entire Agreement. These Terms (plus Privacy Policy and AUP) constitute the entire agreement between you and Maor Anav.

15.2 Severability. If any provision is found invalid, the rest stays in effect.

15.3 Assignment. You may not assign these Terms; we may assign them to a successor in a merger or acquisition.

15.4 No Waiver. Failure to enforce a provision is not a waiver.

## 16. Contact

For questions about these Terms: thequeenappinfo@gmail.com

> REVIEW WITH LAWYER: before production launch. This template is a starting point — your Israeli tech lawyer must review and may add: (a) class-action waiver, (b) arbitration clause (if desired), (c) DMCA-style takedown procedure, (d) data processing addendum for EU customers, (e) export-control compliance, (f) specific Israeli consumer-protection carve-outs.